Reference

cumi4d Privacy Policy: What We Collect and Why

Our Privacy Policy covers every data point we touch — from the phone number you verify at registration to the wallet address you connect for DANA or OVO…

Account verification dataDANA, OVO, GoPay & QRIS wallet referencesSession and device logsRetention periods disclosedYour rights, clearly stated

Explore Our Lobby Read FAQ

What Information We Collect From You

cumi4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account, we collect your name, phone number, and the email address you supply during verification. If you link a local wallet — DANA, OVO, GoPay, or QRIS — we record the wallet identifier to route deposits and withdrawals correctly; we do not

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store your full wallet credentials. Bank transfer details (such as a BCA or Mandiri virtual account number) are held only for the duration of the transaction, then masked in our records. We also collect device type, browser version, and session timestamps to detect unusual access patterns
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and protect your account. Location data is collected at login to confirm that access is from a region where local law permits our service. All data collection follows the scope described in this Privacy Policy.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy Rights

Team online

Live Chat

Our live chat team handles privacy queries around the clock. Open the chat icon from any lobby page and select 'Account & Privacy' to connect with an agent who can pull your data record.

Email Support

Send a written privacy request to our support email. Include your registered phone number and the specific data category you want reviewed. We aim to respond within 3 business days.

In-Account Request Form

Log in, go to Settings, then select 'Privacy & Data'. From there you can submit a data-access or deletion request directly, and track its status without contacting an agent.

HOW WE HANDLE YOUR DATA

Data Handling, Cookies, and Account Security

From the moment you complete phone verification to the point you request a withdrawal to your GoPay wallet, we apply consistent data-handling controls.

Cookie Usage

We use session cookies to keep you logged in across lobby pages and analytics cookies to understand which game rooms — such as Dragon Tiger or Rocket Crash — see the most activity. You can disable analytics cookies in your browser without losing account access.

Account Security

Your password is stored as a one-way hash; we never hold the plain text. If our system detects a login from an unrecognised device or a city not in your history, a phone-verification prompt is triggered before the lobby loads.

Data Retention

Active account data is retained for the life of your account. If you request deletion, transaction references required for financial compliance are held for the statutory period, then purged. All other personal data is removed within 30 days of a confirmed deletion request.

Third-Party Sharing

We share your wallet identifier with DANA, OVO, GoPay, or QRIS only to process the specific transaction you initiate. We do not sell, rent, or license your personal data to marketing networks or unrelated third parties.

Your Rights

You have the right to access the personal data we hold, request corrections, and ask for deletion where local law permits. Submit requests via the in-account Privacy & Data form or through our live chat with your registered phone number ready.

Policy Updates

When we update this Privacy Policy, we post a notice on the lobby landing page and send a message to your registered phone number. The revision date is displayed at the top of this page so you can track changes over time.

Privacy Policy FAQ for cumi4d

The questions below reflect what you are most likely to ask about how cumi4d manages your data. If your question is not covered here, use the live chat path or the in-account form described in the contact section above.

At registration we collect your name, phone number, and email. Once you connect a local wallet — DANA, OVO, GoPay, or QRIS — we also record the wallet reference to process deposits and withdrawals correctly on your account.

We share your wallet identifier only with the payment provider processing your specific transaction — DANA, OVO, GoPay, or QRIS as applicable. No marketing companies or unrelated third parties receive your wallet data.

If you request account deletion, personal data is removed within 30 days. Transaction records required for financial compliance are held for the statutory period under applicable rules, then permanently purged from our systems.

Log in and go to Settings, then 'Privacy & Data', to submit a data-access request. Alternatively, contact live chat and select 'Account & Privacy'. We aim to fulfil access requests within 3 business days.

We use session cookies for login continuity and analytics cookies to see which lobby rooms — like Dragon Tiger or Mega Wheel — are most visited. You can disable analytics cookies in your browser; session cookies are required for account access.

Our Privacy Policy applies to all accounts regardless of city. Access to the lobby itself depends on local law, but the data-handling and security practices described in this policy cover your account wherever you are in Indonesia.

We post a notice on the lobby landing page and send a message to your registered phone number whenever this Privacy Policy changes. The revision date at the top of this page lets you confirm you are reading the current version.

cumi4d Privacy Policy: What We Collect and Why

How to Reach Us About Your Privacy Rights

Live Chat

Email Support

In-Account Request Form

Data Handling, Cookies, and Account Security

Cookie Usage

Account Security

Data Retention

Third-Party Sharing

Your Rights

Policy Updates

Privacy Policy FAQ for cumi4d

01 What personal data does cumi4d collect when I register?

02 Does cumi4d share my DANA or OVO wallet details with other companies?

03 How long does cumi4d keep my account data after I stop playing?

04 How do I request a copy of the data cumi4d holds about me?

05 Does cumi4d use cookies, and can I turn them off?

06 Is my privacy protected if I access cumi4d from Makassar or Denpasar?

07 How will I know if cumi4d updates its Privacy Policy?

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